FW
Frank W
1 reviews | Active since Nov 2023
22 Apr 2025, 14:25
Standard Bank *****
Bank Accounts hacked 3rd January 2025. Clear trail of events leading ****** funds into a Nedbank Account. I was told 2-4 weeks for investigation. Almost 4 months later still no solution. 3 weeks ago lodged a complaint with the Standard Bank Complaints department. Was promised it would be resolved in 5 working days. That hasn't happened. Banks don't care about your problems only their profits. DON'T USE STANDARD BANK OR NEDBANK. Try one who cares.
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Standard Bank's replyOfficial
22 Apr 2025, 14:34Good day Frank,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply22 Apr 2025, 14:34
Official
Good day Frank,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***