Standard Bank

It 7:34 in the morning and I am receiving a call from the debt collector lawyers - outside of business hours and on top of it payment for the credit card went through last week (yes a few days late) but this is how Standard Bank treat clients - and above here claim they have escalated it - and doing NOTHING - I can only pray I can get and find the full amount - pay it off - and closed the account down
Serious Standard Bank is this how you treat your clients of nearly 30 years
Wow - just imagine how much interest and service fees you have made out of me over the years - and this is how you get treated ??? Wow

But this is what you say all the time - and never fix the problem

Standard Bank claim they are dealing with the problem - and yet I am still getting emails from the debt collectors lawyers - again this morning at 7 am (outside business hours) - a letter (via email) stating I owe R486 - and yet a payment was done 10 days ago - albeit that a payment of R400 was made - and YET a payment was done (albeit that it was a few days late) - I am not months and months late - just a few days - and Standard Bank set the wheels in motion to get the debt collectors lawyers to harass you.
Nothing that you are a client of nearly 30 years
Nothing that Standard Bank is still making interest against my account
Nothing that as a pensioner that has life cover for the Standard Bank accounts - that they will never lose any money - yet the harassment continues
Nothing that as a client I have never complained about how much interest or late charges are put to the account

So now - everyday I am going to write and expose this abuse by Standard Bank on a client that has been faithful to them for nearly 30 years
Shame on you Standard Bank
Come the day I have enough money to pay this off - I will be closing my account.

Good morning Standard Bank Hello Peter Team - maybe you should get promoted - because you respond alot better than the other team that has been looking into the matter for nearly 5-6 days now ??
I can write a letter of recommendation for you ???

Well if you gave me more than 10 seconds to get to the phone - I might have picked it up - serious what do you think I am - speedy to get the phone - or my phone is glued to my ear - wow

Now

This is a joke

This is NOTHING short of a joke
The standard of business that Standard Bank deal in - is terrible - customer service is nothing but a joke.
The other day I received an email stating that everything is solved.
Today - 2 minutes ago I receive another call from the Debt Collector lawyers - MacRoberts - once again harassing me about the payment that was done over 10-12 days ago.
Really is this all have to do during the day - harass customers of long standing ????