ZN
Zi N

1 reviews | Active since Nov 2013

06 May 2021, 16:41

Standard bank Day light *******

So STD bank tells me that they charge R100 for honouring payments when ai purchases by swiping my cheque card???

I have funds in my acccount when I make the purchases, the amount gets reserved for the purchases whereever that is because it is no longer part of my available balance the stores (merchants) where purchases were made delay their banking by a good 2 to 3 days when they eventually decide to bank and available in my balance is now at R0 and STD bank dies not charge for transaction fees WHEN i transact and hit a negative balance they (STD BANK) TELL ME they will tale R100 out my account because they HONOURED THE TRANSACTION!!!

PLEASE TELL ME WHAT TYPE OF NONSENSE ARE YOU TELLING ME?????

YOU ARE NOT HONOURING N O T H I N G...IF you want me to pay you R7.50 yes SEVEN RAND FIFTY CENTS I WILL GIVE YOU THAT...BUT YOU ARE NOT...YOU ARE NOT TAKING A RANDOM R100 BECAUSE MERCHANTS BANK LATE...

THAT IS NOT...THAT IS NOT.. .THAT IS NOT MY PROBLEM...SO I AM NOT PAYING FOR IT....

REVERSE THOSE CHARGES NOW...NOW...NOW!!!!!

How many clients are you doing this to...if sucks thumb 10 000 a day gives you R1000 000...you have got to have gone and lost your minds!!!!

Reverse those so called honouring fee...you are honouring nothing...money was available in my account...you reserved it because it became unavailable...merchants should get it whenever they decide to bank...and not cost me R100!!!!

Madness

0
Replies (1)
Standard Bank
Standard Bank's reply07 May 2021, 00:47
Official
Hello Zi
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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