BP
Brad P

1 reviews | Active since Apr 2022

09 Sept 2022, 12:42

Standard Bank

Standard Bank is the a bunch of ***** who promise preferential rates when financing through them yet that's never been the case. Ive been dictated to as to where I can buy my motorcycle and after messing me around for over a month I still ended up financing through Wesbank

I'm now being ****** with an interest rate of 17.75% because of their processes. I don't think its fair that I get charged double the interest than prime rate Ive made them aware of their poor service yet they not willing to meet me even close to my request. I AM BEING ****** BY MY OWN BANK

0
Replies (3)
Standard Bank
Standard Bank's reply09 Sept 2022, 12:56
Official
Good Day Brad 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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BP
Brad P's update09 Sept 2022, 13:00
Reviewer Update
Thats the lie i get told yet they never fix the problem
Standard Bank
Standard Bank's reply09 Sept 2022, 13:08
Official
Dear Brad

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team***