PK
Pieter K

1 reviews | Active since Nov 2019

02 Mar 2020, 10:12

Standard Bank

Don't buy lottery tickets by the bank. I have previously bought a thousand rand wort of lottery tickets and never received the numbers. I phoned the bank a few times and spent hours on the phone to resolve the problem which was never resolved. I gave them the benefit of the doubt and bought a R300 powerball ticket. Now the same thing is happening. I again did not receive my numbers. I wonder what the excuses are goin to be this time. Standard bank knows how to waste your time and money

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Replies (1)
Standard Bank
Standard Bank's reply02 Mar 2020, 13:09
Official
Hello Pieter
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

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