TM
Thikho M

1 reviews | Active since Jun 2018

02 Aug 2021, 10:06

Standard bank customer you are not protected

Standard bank customer are not protected,someone withdraw R200 on my Account yesterday at Midrand while I am in Venda there are many transactions that I don't know just that they didn't clock on my phone now you telling me I must come to the back are you gonna hire a car to take me there cos I can't walk? I wasted enough money buying airtime now I must hire a car? Because of your weak system I been with Starndardbank my whole life but how you thank customers? I need all my money back, I provided all the information

0
Replies (9)
TM
Thikho M's update03 Aug 2021, 10:39
Reviewer Update
I am waiting
TM
Thikho M's update03 Aug 2021, 10:39
Reviewer Update
I am waiting
TM
Thikho M's update03 Aug 2021, 10:40
Reviewer Update
I am waiting
Standard Bank
Standard Bank's reply04 Aug 2021, 11:00
Official
Good day Thikho

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  Kind regards Complaint Resolution Centre****** 
TM
Thikho M's update04 Aug 2021, 11:39
Reviewer Update
The reply is irrelevant and not helpful
TM
Thikho M's update04 Aug 2021, 11:39
Reviewer Update
You take people for granted
TM
Thikho M's update06 Aug 2021, 14:58
Reviewer Update
I am waiting
TM
Thikho M's update06 Aug 2021, 14:58
Reviewer Update
I am waiting
TM
Thikho M's update06 Aug 2021, 14:58
Reviewer Update
I am waiting