BJ
Brent J

1 reviews | Active since Aug 2017

09 Mar 2022, 15:55

Standard bank customer services

I have been trying, unsuccessfully, for the past week to get through to their customer services, with no luck. After being online for an hour, I eventually stopped the call. Does not matter what time of day you phone, the same generic announcement is made that they are receiving high call volumes. 8am, 10am, 12pm, 3pm, 6pm, 8pm. The same message for an hour. Utter ******* service. I wanted to move my salary to this bank but hell no.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Mar 2022, 11:45
Official
Hello Brent

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
   
   
 Kind Regards 
 
 Standard Bank Help Centre
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