LV
Lucille V

1 reviews | Active since Jul 2023

30 Apr 2025, 10:08

Standard bank customer service sucks!

I have a business account with Standard bank, I got a new Cell nr in January, but up until today, I dont received my notifications, i have reported it to so many people different platforms! I get some random persons transactions, but only a few of my own! I am sooo over it, anyone can clear my account and I will not be aware until I go onto my businesses online! Which is also the worst banking app ever! My transactions doesn’t come through as i make them, some will only show a few days later, so if someone swipes my card, I will only see it a few days later! It does not follow up on one another! I dont know who else to contact, its been 4 months, and NO ONE CAN FIX THE SMALL PROBLEM?

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Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2025, 10:14
Official
Good day Lucille, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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