pP
potgieterhc P

1 reviews | Active since Aug 2017

01 Aug 2017, 07:35

STANDARD BANK CUSTOMER SERVICE SUCKS

<p>My account was debited with a small amount of R160-00. Not recognising the details i contacted the query number on the sms.</p> <p>I have been on the phone for almost 30 minutes & been shunted around from 1 department to the next.</p> <p>The 3rd department advised that i need to visit a Std Bank branch in Kingsmead Durban.</p> <p>This is wasting my airtime, personal time & they could not correc t the issue.</p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2017, 09:23
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Aug 2017, 08:27
Official

Thank you for posting your comments.

We attempted to contact you numerous times to no avail.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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