Standard Bank Customer Service Suck ****** *****

I have my credit card linked to my bank account. If i want to withdraw, i can use my Standard Bank savings account card to withdraw from my Standard Bank credit card. I go to the ATM last night to withdraw from my bank account and noticed the option to withdraw from my credit card is grayed out and i cannot withdraw from it. I go to Standard Bank Thibault Square in Town and the lady at inquiries tells me i need to call card division. Right, i call them... the lady who assisted me asks me what is the situation, i explain the situation and she puts me on hold, she comes back and asks me again what is the issue, i explain to her again what the situation is and places me on hold again, i waited about 5 minutes on the line and no one got back to me. I also work in customer service and we ARE NOT ALLOWED TO KEEP CUSTOMER'S ON HOLD FOR MORE THAT 30 seconds, even Golden Arrow bus services are better over the phone... i checked my statements and no payment is due yet.

STANDARD BANK CUSTOMER SERVICE SUCK ****** ***** MIXED WITH ACHA THAT IS MIFF and i don't eat acha because it looks gross. That is the perception i have now about Standard Bank. I have been a client of them since 19voetsek, I have never been with any other bank but after this experience, i will settle my credit card, close it and close my bank account too