MK
Michaela K

1 reviews | Active since Oct 2024

08 Nov 2024, 18:52

Standard bank customer service provided by Lubone Gxagxa

I would like to let you know I have visited the parow standard bank branch with my partner and my partner have been assisted by Lubone Gxagxa. I am super proud of the customer service he has provided. We have never received this service before when visiting any standard bank branch. He was eager to help us and answered every question I asked confidently. He was friendly and went an extra mile with assisting us. I would like to suggest he gets a reward for the exceptional service he provided. He should really get promoted I feel he gives off a fantastic energy at Standard bank and others employees should really learn from him on what customer service is and should be. I will always go back because of the service he provided. Keep up the excellent work Lubone Gxagxa.

0
Replies (3)
Standard Bank
Standard Bank's reply09 Nov 2024, 08:27
Official
Hi Michaela

Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. 
 
Kindest regards, 
Standard Bank Hello Peter Team 
*** 
MK
Michaela K's update09 Nov 2024, 11:21
Reviewer Update
Thank you for the response and for acknowledging the compliment
Standard Bank
Standard Bank's reply09 Nov 2024, 11:45
Official
Hi Michaela

You're welcome.

Kindest regards, 
Standard Bank Hello Peter Team 
***