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chantal O'Brien
1 reviews | Active since Dec 2009
04 Sept 2020, 09:12
Standard Bank - customer service is pathetic
Worst customer service! I queried a transaction on my credit card which exceeds my credit limit. After three weeks I am still waiting on a response from standard bank. Worst bank to deal with in SA.
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Replies (2)
Standard Bank's replyOfficial
04 Sept 2020, 15:52Dear chantal
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Sept 2020, 15:52
Official
Dear chantal
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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chantal O'Brien's updateReviewer Update
30 Sept 2020, 16:41It has been over a month since I received a service request number from Standard Bank. I have heard nothing. What a pathetic bank!
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chantal O'Brien's update30 Sept 2020, 16:41
Reviewer Update
It has been over a month since I received a service request number from Standard Bank. I have heard nothing. What a pathetic bank!