KJ
Keresh J
1 reviews | Active since May 2014
03 Dec 2018, 11:37
Standard Bank Customer Relations
My i.d has been ****** . I have had an account not less than 3 months ago with standard bank . I have been banking wit them for the past decade . I have been told my drivers licence is not proof of i.d at standard bank irene , i have submitted emails to complaints they telling me that i need to apply for an i.d . i need a bank account to get paid . home affairs wants money , everyone wants money . how the .... was i suppose to pay home affairs for a re issue of i.d if i can not get an account . i was unemployed , i closed my standard bank accounts because of no income . Please provide me with a solution instead of suggestions !!!!!! i have certified i.d copies for employment agencies along with my drivers licence , proof of address , old i.d document , birth certificate . all i am being told is apply for an i.d . **** seriously . when i opened investment accounts they were quick to take my money . now that i need a simple account they cannot help . have you any idea how long i.d reissue time takes . where must i ***** money to pay home affairs ? if you cannot provide me with opening an account.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
03 Dec 2018, 14:04Dear Keresh
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Dec 2018, 14:04
Official
Dear Keresh
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
KJ
Keresh J's updateReviewer Update
04 Dec 2018, 15:33nice response in getting rid of people . i am still waiting for written correspondence . nothing received .
KJ
Keresh J's update04 Dec 2018, 15:33
Reviewer Update
nice response in getting rid of people . i am still waiting for written correspondence . nothing received .
KJ
Keresh J's updateReviewer Update
05 Dec 2018, 08:57Still no response in writing from Standard bank
KJ
Keresh J's update05 Dec 2018, 08:57
Reviewer Update
Still no response in writing from Standard bank
Standard Bank's replyOfficial
06 Dec 2018, 10:59Hi Keresh
Kindly refer to the email correspondence dated 3 December wherein the feedback was provided.
Kindly refer to the email correspondence dated 3 December wherein the feedback was provided.
Standard Bank's reply06 Dec 2018, 10:59
Official
Hi Keresh
Kindly refer to the email correspondence dated 3 December wherein the feedback was provided.
Kindly refer to the email correspondence dated 3 December wherein the feedback was provided.
KJ
Keresh J's updateReviewer Update
06 Dec 2018, 16:20I also have a script to copy and paste to your response . Have a look .
KJ
Keresh J's update06 Dec 2018, 16:20
Reviewer Update
I also have a script to copy and paste to your response . Have a look .
KJ
Keresh J's updateReviewer Update
06 Dec 2018, 16:20My i.d has been ****** . I have had an account not less than 3 months ago with standard bank . I have been banking wit them for the past decade . I have been told my drivers licence is not proof of i.d at standard bank irene , i have submitted emails to complaints they telling me that i need to apply for an i.d . i need a bank account to get paid . home affairs wants money , everyone wants money . how the .... was i suppose to pay home affairs for a re issue of i.d if i can not get an account . i was unemployed , i closed my standard bank accounts because of no income . Please provide me with a solution instead of suggestions !!!!!! i have certified i.d copies for employment agencies along with my drivers licence , proof of address , old i.d document , birth certificate . all i am being told is apply for an i.d . **** seriously . when i opened investment accounts they were quick to take my money . now that i need a simple account they cannot help . have you any idea how long i.d reissue time takes . where must i ***** money to pay home affairs ? if you cannot provide me with opening an account.
KJ
Keresh J's update06 Dec 2018, 16:20
Reviewer Update
My i.d has been ****** . I have had an account not less than 3 months ago with standard bank . I have been banking wit them for the past decade . I have been told my drivers licence is not proof of i.d at standard bank irene , i have submitted emails to complaints they telling me that i need to apply for an i.d . i need a bank account to get paid . home affairs wants money , everyone wants money . how the .... was i suppose to pay home affairs for a re issue of i.d if i can not get an account . i was unemployed , i closed my standard bank accounts because of no income . Please provide me with a solution instead of suggestions !!!!!! i have certified i.d copies for employment agencies along with my drivers licence , proof of address , old i.d document , birth certificate . all i am being told is apply for an i.d . **** seriously . when i opened investment accounts they were quick to take my money . now that i need a simple account they cannot help . have you any idea how long i.d reissue time takes . where must i ***** money to pay home affairs ? if you cannot provide me with opening an account.
KJ
Keresh J's updateReviewer Update
06 Dec 2018, 16:22Suggestions continue instead of a solution . DO NOT REPLY TO ME IF YOU CANNOT READ . LEARN TO READ PLEASE !!!! stop responding with copy and paste . CUSTOMER SERVICE !!!! CUSTOMER RELATION !!!!! GET WITH THE PROGRAM .
KJ
Keresh J's update06 Dec 2018, 16:22
Reviewer Update
Suggestions continue instead of a solution . DO NOT REPLY TO ME IF YOU CANNOT READ . LEARN TO READ PLEASE !!!! stop responding with copy and paste . CUSTOMER SERVICE !!!! CUSTOMER RELATION !!!!! GET WITH THE PROGRAM .