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lukeorganic L

1 reviews | Active since Feb 2017

02 Feb 2017, 09:48

Standard Bank Customer Credit Assist

<p>I have app**** for a five year loan account in 2011, the debit orders continue to go off my account and I have no idea who to call. The call centres dont seem to know the email accounts I used to mail no longer accept delivery of my mail. I have spent hours trying to get a Statement to no avail. </p> <p> </p> <p>Please assist </p> <p> </p> <p>Luke Davidson</p> <p> ********** 069</p>

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Replies (2)
Standard Bank
Standard Bank's reply02 Feb 2017, 14:44
Official

Good day Luke Davidson

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply07 Feb 2017, 09:24
Official

Dear Luke Davidson

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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