HM
Hlamalani M
1 reviews | Active since Dec 2018
03 May 2023, 11:58
STANDARD BANK-CUSTOMER CARE ZERO SERVICE>>>>
Refund still not paid-STANDARD BANK
It's been over a month, I have not been assisted at this Bank yhooooo, never in my life i felt frustrated as I feel now.
Whenever i call i have been taken from pillar to post.
I will be taking my services to another bank, the customer service in this place its minus zero.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
03 May 2023, 12:06Hi Hlamalani
We’re saddened to hear that this has been your experience. Please provide us with your ID number.We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience. Please provide us with your ID number.We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply03 May 2023, 12:06
Official
Hi Hlamalani
We’re saddened to hear that this has been your experience. Please provide us with your ID number.We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience. Please provide us with your ID number.We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
HM
Hlamalani M's updateReviewer Update
03 May 2023, 12:26***
Hlamalani Margarett Mashele
***
I'm so annoyed at this point, i just had a chat on the app, the transational banking they send the call to vehicle finance, vehicle finance send back to transactional banking.
There is nothing I didn't do, called, email and chat on the app. No one wants to help.
Hlamalani Margarett Mashele
***
I'm so annoyed at this point, i just had a chat on the app, the transational banking they send the call to vehicle finance, vehicle finance send back to transactional banking.
There is nothing I didn't do, called, email and chat on the app. No one wants to help.
HM
Hlamalani M's update03 May 2023, 12:26
Reviewer Update
***
Hlamalani Margarett Mashele
***
I'm so annoyed at this point, i just had a chat on the app, the transational banking they send the call to vehicle finance, vehicle finance send back to transactional banking.
There is nothing I didn't do, called, email and chat on the app. No one wants to help.
Hlamalani Margarett Mashele
***
I'm so annoyed at this point, i just had a chat on the app, the transational banking they send the call to vehicle finance, vehicle finance send back to transactional banking.
There is nothing I didn't do, called, email and chat on the app. No one wants to help.
Standard Bank's replyOfficial
03 May 2023, 12:28Hi Hlamalani
Thank you for the details. we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply03 May 2023, 12:28
Official
Hi Hlamalani
Thank you for the details. we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
10 May 2023, 08:13Hi Hlamalani
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 May 2023, 08:13
Official
Hi Hlamalani
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***