SS
Stewart S
1 reviews | Active since Jun 2023
26 Jun 2023, 11:12
Standard Bank customer care is an oxy*****
Standard bank has closed branches and made some smaller with less staff. As a result every vist without fail results in a wait of at least 90 minutes.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Jun 2023, 11:24Dear Stewart
This is not the standard of service we aim for. We understand your dissatisfaction and are here to assist you. We can promise you that the matter is currently in good hands.
We will raise the situation to Claremont's management.
If you require additional support, please let us know and a member of our team will contact you.
In the meantime, please wait for a call from our management team to resolve this issue.
Kind Regards
Standard Bank Hello Peter Team
This is not the standard of service we aim for. We understand your dissatisfaction and are here to assist you. We can promise you that the matter is currently in good hands.
We will raise the situation to Claremont's management.
If you require additional support, please let us know and a member of our team will contact you.
In the meantime, please wait for a call from our management team to resolve this issue.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply26 Jun 2023, 11:24
Official
Dear Stewart
This is not the standard of service we aim for. We understand your dissatisfaction and are here to assist you. We can promise you that the matter is currently in good hands.
We will raise the situation to Claremont's management.
If you require additional support, please let us know and a member of our team will contact you.
In the meantime, please wait for a call from our management team to resolve this issue.
Kind Regards
Standard Bank Hello Peter Team
This is not the standard of service we aim for. We understand your dissatisfaction and are here to assist you. We can promise you that the matter is currently in good hands.
We will raise the situation to Claremont's management.
If you require additional support, please let us know and a member of our team will contact you.
In the meantime, please wait for a call from our management team to resolve this issue.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
27 Jun 2023, 10:24Dear Stewart,
We hope you're well. Our management team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
May you advise on a suitable time to get the team to reach out to you and remediate the service received.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. Our management team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
May you advise on a suitable time to get the team to reach out to you and remediate the service received.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply27 Jun 2023, 10:24
Official
Dear Stewart,
We hope you're well. Our management team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
May you advise on a suitable time to get the team to reach out to you and remediate the service received.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. Our management team has made multiple attempts to reach you on your mobile and sadly could not get hold of you.
May you advise on a suitable time to get the team to reach out to you and remediate the service received.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's replyOfficial
27 Jun 2023, 13:43Dear Stewart,
We made made attempts to reach you on your mobile and sadly could not get hold of you. Our management team have sent an sms so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We made made attempts to reach you on your mobile and sadly could not get hold of you. Our management team have sent an sms so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply27 Jun 2023, 13:43
Official
Dear Stewart,
We made made attempts to reach you on your mobile and sadly could not get hold of you. Our management team have sent an sms so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We made made attempts to reach you on your mobile and sadly could not get hold of you. Our management team have sent an sms so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team