1 reviews | Active since Nov 2016

08 Nov 2016, 16:23

STANDARD BANK = ********, pathetic ****.

<p>All I will say is this: be very careful taking student loans from Standard Bank. I paid off a loan in full more than two years ago and I have started revieving mails from Norman Bisset about outstanding debts at Standard Bank. Luckily the account manager who dealt with my loan sent me an email confirming my loan was paid in full -although he hasn't helped me at all recently. Standard Bank sells their debts to collection agencies -once they do this to you they don't give a *hi* about helping you resolve your issue. This is frankly ********. I will be taking serious action against those in question.</p>

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Replies (4)
Standard Bank
Standard Bank's reply09 Nov 2016, 09:15
Official

Good day Yves Sinkgraven

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply10 Nov 2016, 12:20
Official

Good day Yves Sinkgraven

As per email sent to you earlier today, this matter has been addressed and clarity provided.

Kindly let me know if there is anything further I can assist you with.

Kind regards

Colin Kriel
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Nov 2016, 12:20
Official

Good day Yves Sinkgraven

As per email sent to you earlier today, this matter has been addressed and clarity provided.

Kindly let me know if there is anything further I can assist you with.

Kind regards

Colin Kriel
Complaint Resolution Centre
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***

Standard Bank
Standard Bank's reply10 Nov 2016, 12:20
Official

Good day Yves Sinkgraven

As per email sent to you earlier today, this matter has been addressed and clarity provided.

Kindly let me know if there is anything further I can assist you with.

Kind regards

Colin Kriel
Complaint Resolution Centre
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