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Pitso M
1 reviews | Active since Mar 2021
08 Mar 2021, 15:59
Standard Bank Crime/*****
This bank bluntantly claims they are not liable for my loss after refusing to freeze my account when my sister tipped them off that I was hijacked and kidnapped on 24 February 2021 despite phone records and ATM transactions proving that money was withdrawn after they were hinted about a crime and they failed to even keep an eye on my account that night for suspicious activity as a result I was de*****ed.
They failed to act in their client's best interest and responded with contempt to the incident. Still no response from executive complaints
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Standard Bank's replyOfficial
09 Mar 2021, 00:17 Hello Pitso
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply09 Mar 2021, 00:17
Official
Hello Pitso
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***