standard bank cresta should be ashamed ! worst service in the industry.

Item: Standard Bank
Rating: 1
Author: wizardmidas W

STANDARD BANK CRESTA IS A CIRCUS the poor client services lady at the door is overwhelmed - long que with only 3 tellers taking cash deposits ??? poor show / embarrasing service compared to other banks .who can sit for 50 minutes to deposit some cash ? why should it take so long ? are all the tellers on a go slow?

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

12 Aug 2020, 12:07

Dear Graeme

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
***

Standard Bank's reply12 Aug 2020, 12:07

Official

Dear Graeme

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
***

wizardmidas W's updateReviewer Update

14 Aug 2020, 09:55

thankyou for your generic copy and paste comments - its been 2 days now . i need a solution?? i need to deposit a cash lump sum? pls advise
next is social media / newspapers

wizardmidas W's update14 Aug 2020, 09:55

Reviewer Update

thankyou for your generic copy and paste comments - its been 2 days now . i need a solution?? i need to deposit a cash lump sum? pls advise
next is social media / newspapers

Standard Bank's replyOfficial

21 Aug 2020, 14:52

Dear Graeme Todes

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply21 Aug 2020, 14:52

Official