DP
DJ P
1 reviews | Active since Feb 2019
21 Feb 2019, 14:38
Standard Bank - Credit Record not updated for 2 years
I've paid up my Standard Bank credit card in September 2017 and received paid up letters from Standard Bank.
Since then my credit record has not been updated on Trans union. I've been struggling for almost 2 years now to get this resolved. No one seems to be able to assist with this - I've been sent from pillar to post by *********** staff.
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Standard Bank's replyOfficial
22 Feb 2019, 03:56Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Standard Bank's reply22 Feb 2019, 03:56
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty