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Ntombekaya G

1 reviews | Active since Mar 2013

31 Jan 2023, 10:45

Standard Bank credit department

My husband has overdraft application pending since last week, spoke banker says application still in credit. It's sad how the service has gone down at std bank. Always been our only trusted bank M Gatyeni

A speedy response would be beneficial for us

0
Replies (6)
Standard Bank
Standard Bank's reply31 Jan 2023, 10:46
Official
Hi Ntombekaya

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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NG
Ntombekaya G's update01 Feb 2023, 08:20
Reviewer Update
Still no feedback 😔
NG
Ntombekaya G's update01 Feb 2023, 09:02
Reviewer Update
Good Morning,

We still haven't received feedback from std bank
Standard Bank
Standard Bank's reply01 Feb 2023, 09:22
Official
Hi Ntombekaya

Please note that the matter has been escalated and our team will get back to you.

We apologise for the delay getting back to you.

Kindest regards, 
Standard Bank Hello Peter Team
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NG
Ntombekaya G's update01 Feb 2023, 11:49
Reviewer Update
We're still waiting for feedback
Standard Bank
Standard Bank's reply01 Feb 2023, 12:22
Official
Hi Ntombekaya

Please note that the banker will contact your husband. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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