KM
Khutso M

1 reviews | Active since Jan 2025

07 Feb 2025, 14:25

Standard Bank Credit Cards

I have paid up my credit card in full.I request a paid up letter on Tuesday and to make a follow up on my request today only got a email from them requesting my banking details for a R4.85 credit. I informed them I don't need the R4.85 i want the paid up letter they can keep the R4.85

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Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2025, 14:30
Official
Dear Khutso, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Our team team will reach out to further assist. 

Kindest regards, 
Standard Bank Hello Peter Team 
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