Standard bank credit card woes

I am private client for standard bank, with home loan, vehicle finance, insurances and credit card. I am in a process of opening an account for my wife. My three kids just received sum 1 accounts a week ago.

Due to covid, i faced some struggles - where i was paying all my standard bank accounts except the credit card. i made arrangements and paid a portion of the monthly repayments. In November, less than 10% of the balance had aged over 90 days. My financial status is now back on track - i called the bank to enquire of a method of payment in order to settle the areas and bring back the credit card up to speed. It was at that point when i was told that my account is in a process of being handed over to the lawyers and it has been permanetly suspended. I am only allowed to settle the full balance or make arrangements to pay the balance.

I tried burgaining, stating that such a decision, take me back to a poor financial state. To this point, the bank is resing to reinstate the account. I failed to understand why cant they look at the relationship holistically - i have never missed bond, vehicle finance and insurance.

I feel defeated that a bank i trust, have been with for so many years is forcing me in a disadvantage financial situation.