JG
Jeevan G
1 reviews | Active since Aug 2019
21 Aug 2020, 16:51
Standard Bank credit card sucks
Left a message on their online platform almost 2 weeks ago, with regards to cancelling my credit card, and nobody bothers to call back. Seriously ****ty service. Even when I call it rings and rings and nobody ever answers i normally just give up after 10mins or so, hence I left the message through their site and wow its the same **** service
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Aug 2020, 03:05Hello Jeevan,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply22 Aug 2020, 03:05
Official
Hello Jeevan,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
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Standard Bank's replyOfficial
07 Oct 2020, 11:47Hello Jeevan
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's reply07 Oct 2020, 11:47
Official
Hello Jeevan
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's replyOfficial
12 Oct 2020, 10:20Hello Jeevan
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
Emails were sent to you requesting further details and we have not received feedback.
The matter is now closed.
The matter is now closed.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Oct 2020, 10:20
Official
Hello Jeevan
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
Emails were sent to you requesting further details and we have not received feedback.
The matter is now closed.
The matter is now closed.
Kind regards
Complaint Resolution Centre
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