1 reviews | Active since Oct 2016

09 Jul 2021, 10:09

Standard bank credit card ****

Standard bank you know very well that I've reported that someone opened a credit card using my name. I have given you the time to investigate 30 working days have passed yet you don't have a feed bank against my case. Now you have handed me to your attorneys I dont know why. Let me help you with my 2cents investigation. They have opened the card at mamelodi mall, there is no signature, finger prints. Can you please investigate that how they have opened it. Im really tired. You are going to destroy my good credit score. Ever since I've been working I've never even missed a date of debt payment. Im so angry at you guys

0
Replies (2)
Standard Bank
Standard Bank's reply09 Jul 2021, 23:35
Official
 
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
*** 
*** (fax)
*** 
's update14 Jul 2021, 12:03
Reviewer Update
Morning. You guys why are you like this. You are in investigating the matter but you handed me over to the lawyers why?. When I call application *****. No one is answering.