LL
Lorna L
1 reviews | Active since Jun 2011
18 Aug 2021, 11:58
Standard Bank Credit Card non performance
This is my second time posting about them...I bought tickets for Mango - and as everyone knows, they went bust. FNB are refunding their Credit Card clients...Standbard Bank doesnt. My previous post I received a reply from Standard Bank saying apologies for the inconvenience...really...
Ten years ago I had the same scenario with 1Time airways - but at that time, Standard bank refunded my ticket.
So...Standard bank....step up to the plate with a CLEAR answer please? Not just sorry to hear....
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Standard Bank's replyOfficial
19 Aug 2021, 03:24Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Aug 2021, 03:24
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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