Standard bank credit card is so pathetic.

Item: Standard Bank
Rating: 1
Author: chrizel C

I want to close my Standard bank credit card account.

I did not have a card or use my account for more than 8 years and now want to close the account.

They can not give me a account number.

They want me to go into the bank and get a card so that I can close the card.

Everything works on your ID number.

Cant they just give me the account number to close the account?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

22 Dec 2020, 16:21

Hello Chrizel Strauss

Thank you for bringing your concerns to our attention.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Dec 2020, 16:21

Official

Standard Bank's replyOfficial

23 Dec 2020, 10:29

Hello Chrizel Strauss

Thank you for posting your comment.

As per our telephone conversation today 23 December 2020, we confirm that the matter is resolved.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Dec 2020, 10:29

Official