STANDARD BANK - CREDIT CARD FINANCE CHARGES

Item: Standard Bank
Rating: 3
Author: Jeannette D

Find it very difficult understand a CASH payment charge with interest monthly on my Credit Card when I only use it for credit there is never Cash paid into the card but ......... if an Internet payment is classified as CASH then please tell me how do I pay my credit card every month? This adds up to R268 monthly I am really curious to receive an explanation

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

17 Nov 2020, 16:30

Dear Jeannette

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply17 Nov 2020, 16:30

Official

Dear Jeannette

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

18 Nov 2020, 16:52

Good day Jeannette,

Thank you for posting your comments.

Please be advised that an email was sent to you requesting further details.

Awaiting your response.

Kind regards,
Complaint Resolution Centre

Standard Bank's reply18 Nov 2020, 16:52

Official

Good day Jeannette,

Thank you for posting your comments.

Please be advised that an email was sent to you requesting further details.

Awaiting your response.

Kind regards,
Complaint Resolution Centre