Standard Bank Credit Card Divison

<p>In June 2015 I paid off my credit card and requested that it be canceled. It was supposedly done as I cannot access it even on my internet banking.</p> <p>Imagine my shock and horror to find out almost a year later that I am still owing them. So what is really going on in the Credit Card Division?</p> <p>Nevermind that I was listed on ITC 3 months after that for an outstanding amount of R91. Nevermind that I went to my branch in JHB and filled out forms, contacted who I needed to and send copies and other documents to have their mistake cleared, now I find out that they still have me as owning just under what I paid to close and cancel the card?? PLEASE SOMEONE tell me how an organisation like Standard Bank has messed up so badly????</p>