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gino P

1 reviews | Active since Sept 2014

21 Jan 2019, 14:00

Standard Bank credit card division poor service

its now Monday 2pm.... and again i was failed by promises that could not be delivered on. I was called and provided with assurance on friday and yet again let down. I needed the card by latest today and now it looks like this is again not happening and i am now let down again. Cannot win. no further resolutions channels..... crazy bad service.......

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Replies (1)
Standard Bank
Standard Bank's reply21 Jan 2019, 14:17
Official
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Clint Chetty 
Complaint Resolution Centre
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