JW
Jeanne W
1 reviews | Active since Jan 2014
23 Nov 2020, 14:00
Standard bank credit card division offer no assistance.
I reported ***** on my credit card twice in 2 weeks. The second time they just cancelled my card and ignored me. I wanted to raise a dispute as it was a person impersonating the bank and de*****ed me from thousands. The bank just keeps quite and have no response. Very disappointing service. I think I will go to another bank.
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Standard Bank's replyOfficial
23 Nov 2020, 15:59Dear Jeanne
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Nov 2020, 15:59
Official
Dear Jeanne
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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