PC
Pamela C
1 reviews | Active since Mar 2020
04 Jul 2023, 11:26
STANDARD BANK CREDIT CARD DIVISION
Absolutely appalled, I had a payment arrangement directly with this bank and with no communication they hand my account over. Delta then proceeds to advise me that I was suppose to call them every 6 months to re-evaluate my account. So I'm the customer so I'm suppose to do standard banks credit card division (collections dept) job???? so what am I paying my bank for???? To do their job??? yet all my payments are up to date as arranged with standard bank prior but they still hand you over. Common guys where are your customer service???? That we pay for on a monthly basis????
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Jul 2023, 11:31Dear Pamela
Thank you for bringing this matter to our attention.
Can you kindly assist with sending us your ID number via private message so we can assist accordingly.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Thank you for bringing this matter to our attention.
Can you kindly assist with sending us your ID number via private message so we can assist accordingly.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Jul 2023, 11:31
Official
Dear Pamela
Thank you for bringing this matter to our attention.
Can you kindly assist with sending us your ID number via private message so we can assist accordingly.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Thank you for bringing this matter to our attention.
Can you kindly assist with sending us your ID number via private message so we can assist accordingly.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
04 Jul 2023, 11:47Dear Pamela
Please be on the look out for our call.
Thank you
Kind regards
Standard Bank Help Centre
***
Please be on the look out for our call.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Jul 2023, 11:47
Official
Dear Pamela
Please be on the look out for our call.
Thank you
Kind regards
Standard Bank Help Centre
***
Please be on the look out for our call.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
05 Jul 2023, 11:31Dear Pamela
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jul 2023, 11:31
Official
Dear Pamela
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***