1 reviews | Active since Feb 2011
Standard Bank Credit Card Division
I cancelled my credit card as a result of unauthorised transactions. The option of delivery of a replacement card to my work address was not offered. i was only given the option to collect from a branch. I am unable to collect the card during banking hours and have informed the Standard Bank Call Centre accordingly. They promised to call back two weeks ago. Still waiting for that call.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Dear Irma
Thank you once again for your posting.
I refer to our email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Irma
Thank you once again for your posting.
I refer to our email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***