1 reviews | Active since Sept 2015
Standard Bank Credit Card Division
On 16 January 2023 I received an email from STandard Bank credit card division (***) informing me they attempted to contact me as their records show I paid them last on 15/12/2022.
My credit card goes off on debit order and they asked me to give some personal details by email.
I wrote back, but did not hear back and on 2023-01-31 I recceived a second email from them which clearly shows they did not read my email where I said I am not giving personal data by email. and if they can supply me a bank account number, reference, the two amount in arrears I will check it against my bank statement and if found they are correct, I will transfer it.
I have in the past attempted many times to communicate with Stadard Bank credit card division and even changed my number as I currently work in East Europe, and still they do not comply. They did not even bother to change my debit order dates as requested.
Please help me to get Standard Bank Credit Card division to read my emails so this can be resolved, instead of an automated email which clearly shows the emails I wrote has been ignored
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.