Standard bank Credit card closure

Item: Standard Bank
Rating: 1
Author: Nneheng Gabisile Rika Khanye

I have never received such a low class service experience when I wanted to close my standard bank credit card, I called from the 28-10-21 till 03-11-21when I was promised that it will be closed but till date it has not been closed and has already accumulated interested on it ,why should I be ********** my hard earned cash if all I wanted to do was to close my card.?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

06 Nov 2021, 04:46

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)

***

Standard Bank's reply06 Nov 2021, 04:46

Official