aA
adelesca A

1 reviews | Active since Apr 2017

10 Dec 2020, 14:40

STANDARD BANK CREDIT CARD CANCELLATION

i WANT TO CLOSE MY CREDIT CARD, BUT I HAVE BEEN KICKED OUT OF THE SYSTEM BECAUSE I DO NOT KNOW THE LIMIT OR FOR WHICH COMPANY I WORKED FOR WHEN I OPENED THE ACCOUNT MORE THAN 20 YEARS AGO! ITS NOT AS IF I WANT MONEY....I WANT TO SETTLE IT AND CLOSE THE ACCOUNT. ABSOLUTELY RIDICULOUS!!!!! BUT WHEN YOU DO NOT BUY FROM THEM, THEN THEY WANT TO INCREASE LIMITS

I DO NOT WANT THIS CARD ANY MORE!!!!!!!!!!!! MONTHLY FEES ARE INSANE, AND I DO NOT EVEN USE THE CARD. IF YOU SEND THEM A MAIL, THE SERVICES ARE NOT IN USE. EVERYTHING IS BLAMED ON COVID

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Replies (2)
Standard Bank
Standard Bank's reply10 Dec 2020, 15:01
Official
Dear Adele

Thank you for posting your comments. 

Your matter has been escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply22 Dec 2020, 15:43
Official
Hello Adele

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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