SvdS
Stefan van der Spuy

1 reviews | Active since Dec 2012

04 Apr 2023, 13:15

Standard Bank Credit Card *****.

After 8 days, I am still waiting for a response on the ***** I reported on my credit card. In the mean time, I have received a brand spanking new CC, which will remian unused until I get some explanation from Standard Bank on the ease with which this ***** was committed.

0
Replies (2)
Standard Bank
Standard Bank's reply04 Apr 2023, 13:26
Official
Hi Stefan

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply05 Apr 2023, 16:17
Official
Hi Stefan

Thank you for taking my call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team