NT
Noxolo T
1 reviews | Active since Aug 2015
19 Apr 2021, 15:01
Standard Bank Credit Card application *********** response
I have app**** for a standard bank credit card since the 6 April till today I have not received any correspondence regarding the card. I called on 9 April and was told to wait for 5-7 days I called again today and was told there was a delay, she will escalate to the online application department and I need to wait for another 7-14 working days. Unfortunately this is delaying my life, I'm sure other banks will gladly assiste if they cannot.
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Standard Bank's replyOfficial
20 Apr 2021, 03:34 Hello Noxolo, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply20 Apr 2021, 03:34
Official
Hello Noxolo, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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