Standard Bank credit card application

Item: Standard Bank
Rating: 1
Author: Thato M

The service sucks, I app**** for a credit card it declined because they don’t want to follow the process to confirm employment. I mean if a company gives you a number where you have to press the options to get to what you are looking for, why not follow it instead of declining the application on that basis

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

26 Apr 2023, 15:30

Hi Senzo

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply26 Apr 2023, 15:30

Official

Hi Senzo

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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Thato M's updateReviewer Update

26 Apr 2023, 19:43

I am appalled by the service, I went thru so many steps just to get declined in the end

Thato M's update26 Apr 2023, 19:43

Reviewer Update

I am appalled by the service, I went thru so many steps just to get declined in the end

Standard Bank's replyOfficial

27 Apr 2023, 08:09

Hi Senzo

Thank you for getting back to us. We will follow up and get back to you.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply27 Apr 2023, 08:09

Official

Hi Senzo

Thank you for getting back to us. We will follow up and get back to you.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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