RM
Reedwaan M
1 reviews | Active since Jun 2021
31 Oct 2024, 08:35
STANDARD BANK CREDIT CARD *****
This is the 2nd time someone did an online payment on my Credit Card from Urber first time they took 2 x R829.89 they did refund me after sending lots of emails Standard Bank gave me a new card 1 and Half months later again Uber to R603.90 BOTH TIME NO OTP Standard bank did to help to get the money back i had to to all the work .Now again waiting for them to do something
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
31 Oct 2024, 08:41Good day Reedwaan.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2024, 08:41
Official
Good day Reedwaan.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
RM
Reedwaan M's updateReviewer Update
31 Oct 2024, 08:43great
RM
Reedwaan M's update31 Oct 2024, 08:43
Reviewer Update
great
Standard Bank's replyOfficial
31 Oct 2024, 10:11Hi Reedwaan
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2024, 10:11
Official
Hi Reedwaan
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kind Regards
Standard Bank Hello Peter Team
***
RM
Reedwaan M's updateReviewer Update
04 Nov 2024, 11:26Standard bank did call all sorted Thank you
RM
Reedwaan M's update04 Nov 2024, 11:26
Reviewer Update
Standard bank did call all sorted Thank you
Standard Bank's replyOfficial
04 Nov 2024, 11:56Dear Reedwaan
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply04 Nov 2024, 11:56
Official
Dear Reedwaan
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it. Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
RM
Reedwaan M's updateReviewer Update
04 Nov 2024, 12:17Thank you Gorden for all the calls and Ashleigh did explain they did sort out first time too
RM
Reedwaan M's update04 Nov 2024, 12:17
Reviewer Update
Thank you Gorden for all the calls and Ashleigh did explain they did sort out first time too
Standard Bank's replyOfficial
04 Nov 2024, 14:08You're welcome Reedwaan.
Standard Bank's reply04 Nov 2024, 14:08
Official
You're welcome Reedwaan.