Standard Bank credit card

I had a default listing with Standard Bank because I was unemployed. I contacted the bank as soon as I could to work out an arrangement. I started working again and began to settle my account. They handed me over from one debt collection agency to another even though I was making payment. I eventually managed to settle my account. Thereafter, I called the credit bureau to rectify my details, I was told that a judgement was placed on my credit profile which will be in place for the next 5years, this being after I settled the account. I tried contacting the credit card division on numerous occasions both telephonically and via email months before the 'apparent' judgment was made, I am refered from one consultant to the next and nothing is being done to assist me. I feel that my experience with Standard bank has utterly ruined my life, I can't do anything. I can't buy anything, my entire life has come to a complete stand still due to the disorganisation within the structure of this bank. I took accountablity for my account and met the demands.