TJ
Tania J
1 reviews | Active since Dec 2018
22 Dec 2018, 12:43
Standard bank Credit Card
Wanted to close my credit card and get told to call back on Monday. Settlement amount paid this pass Wednesday and valid for 5 days, if I call on Monday will it not change... just want my account closed. Also asked me authentication questions twice and was unsuccessful, so now I cant be helped today which is very convenient and no note can be placed on the system that I requested closure of account today.
Please could someone urgently assist and close my credit card account!
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Standard Bank's replyOfficial
23 Dec 2018, 03:43Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply23 Dec 2018, 03:43
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards