MP
Marco P

1 reviews | Active since Dec 2010

01 Aug 2018, 07:23

Standard Bank Cradock - no option to deposit cash at ATM

I had to make a cash deposit at the Standard Bank ATM in Cradock because I cannot visit the branch during business hours. The deposit had to be made before 3108/2018 to avoid late fees. For the last two days the ATM does not give me the option to deposit cash, only cheques.

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Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2018, 11:54
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Aug 2018, 14:02
Official

Dear Marco

Thank you once again for your posting your comments.

I refer to my email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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