TB
Tania B
1 reviews | Active since Jan 2017
30 May 2020, 12:01
Standard Bank Covid-19 ****!!
I app**** for payment holiday, ie = no salary! Was approved in 21/04 by Busisiwe Jali, confirmed in email. Debit order went through om 25/04 when UIF went in. Phoned probably like 50 times!! My medical aid is suspended as a result of them taking the little bit in my account! Same thing just happend again. I can officialy say I lost my damn medical aid due to Standard Bank!! I have even spoke to Marlene their team leader, nothing happens! Standard bank you officially suck at customer service! After being with you for 20 years plus you have lost both me and my husband as customers! You are nothing more than loan sharks!!!!!!
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Replies (2)
Standard Bank's replyOfficial
31 May 2020, 05:34 Hello Tania, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply31 May 2020, 05:34
Official
Hello Tania, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's replyOfficial
04 Jun 2020, 14:17Dear Tania Barnard
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply04 Jun 2020, 14:17
Official
Dear Tania Barnard
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***