KM
Kholeka M

1 reviews | Active since Aug 2023

30 Aug 2023, 09:59

STANDARD BANK COSTED ME EMPLOYMENT!!!

I am utterly dismayed by the abysmal experience I've had with Standard Bank. It's been an absolute nightmare dealing with them and their incompetence. I had an account with them that unfortunately ended up in the clutches of various collecting agencies. As if that wasn't bad enough, they have now gone ahead and flagged this on my credit report, wreaking havoc on my financial reputation and employability.

I demand immediate action to rectify this egregious situation. Despite my consistent efforts to make payments and settle my dues, my credit report remains tarnished with their negative mark. It's beyond frustrating that despite my responsible behavior, I'm still being punished for their inability to manage their affairs properly.

What's even worse is that this credit flag is now threatening my potential employment opportunities. The fact that Standard Bank's mishandling of my account could potentially cost me my livelihood is not only infuriating but also deeply unsettling.

It's incomprehensible that a bank of their stature could exhibit such gross negligence and apathy towards their customers. Instead of assisting me in resolving the issue and ensuring my credit report accurately reflects my efforts, they've only succeeded in causing me further distress and inconvenience.

I demand immediate resolution of this matter. Standard Bank should be ashamed of their behavior and should take immediate steps to clear my credit report of their damaging mark. This has gone beyond a mere customer service failure – it's a breach of trust and a violation of my financial well-being. I implore anyone reading this to seriously reconsider entrusting their financial affairs to such an unprofessional and callous institution.

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Replies (3)
Standard Bank
Standard Bank's reply30 Aug 2023, 10:02
Official
Hi Kholeka

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Sept 2023, 14:58
Official
Hi Kholeka

Thank you for taking our call. Please note that a email has been sent to the loans team.

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
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Standard Bank
Standard Bank's reply14 Sept 2023, 13:58
Official
Hi Kholeka

Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team