RN
Roz N
1 reviews | Active since Mar 2022
04 Apr 2022, 22:43
Standard Bank Corporate customer service NON EXISTENT!!
Today we phoned Std Bnk Corporate Credit card....omg whatv a nightmare 45 minutes on hold 3 THREE x...over a period of 3 hours... NO ONE ANSWERS THE PHONE and, the " WE ARE EXPERIENCING LARGE CALL VOLUMES", does NOT sit well with us...excuse me...we are significant corporate customers that pay a fortune in fees and get treated like we are insignificant. What is going on there??? We have been witb you since 2000 so thinking of switching big corporate account to FNB.. shame on you Std Bank...you have shown your service, support, and customer care is NON EXISTENT!!!!
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Standard Bank's replyOfficial
12 Apr 2022, 16:14Good day Roz
I trust that you are well.
We sincerely apologise for this banking experience. In order to assist you further we require your ID/Card number and more details on what you needed assistance with.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
We sincerely apologise for this banking experience. In order to assist you further we require your ID/Card number and more details on what you needed assistance with.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply12 Apr 2022, 16:14
Official
Good day Roz
I trust that you are well.
We sincerely apologise for this banking experience. In order to assist you further we require your ID/Card number and more details on what you needed assistance with.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
We sincerely apologise for this banking experience. In order to assist you further we require your ID/Card number and more details on what you needed assistance with.
Kind regards
Standard Bank Help Centre
***