rR
roelf R
1 reviews | Active since Apr 2017
27 Jul 2020, 19:21
Standard bank corporate card is a no go
Standard bank corporate card is in my experience the worst bank one can deal with in South Africa. I run a couple of fairly successful businesses and am constantly embarrassed by a card not working. Some of our frustrations include but is not limited to: Lack of the ability to receive transaction updates They are seemingly unable to add the cards to our banking profile so we can monitor transactions We do not receive statements and when we request it we have to pay extra to get what we are entitled to.
All and all they are 10 years behind other banks. Exploring new banking options.
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Replies (1)Standard Bank's replyOfficial
28 Jul 2020, 03:21Hello Roelf
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply28 Jul 2020, 03:21
Official
Hello Roelf
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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