TN
Tiaan N
1 reviews | Active since May 2022
31 Jul 2023, 11:44
Standard Bank Corporate
I wish you can give less than 1 star rating.
We have been trying to open a business bank account with Standard Bank for a week and there is just o real assistance, only snappy answers from the "assistant". Telling us to wait from 10:00 to 13:00 for a phone call, ending up not receiving the call and never heard from them ever since. We want to give you our money, but look like Standard Bank has enough, since they are in no haste to assist.
Everything within our business process is waiting for Standard Bank.
I will provide the assistant's name if requested.
Helpful (0)
Replies (14)0
Replies (14)
Standard Bank's replyOfficial
31 Jul 2023, 11:46Hi Tiaan
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 11:46
Official
Hi Tiaan
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
TN
Tiaan N's updateReviewer Update
31 Jul 2023, 11:51Definitely not giving you my contact number or ID on a public platform (Or even a bank account number). Terrible to ask for that in a public space
I CANNOT give you an account number, as there is not one. Ask Lor******* for the particulars of this case.
I CANNOT give you an account number, as there is not one. Ask Lor******* for the particulars of this case.
TN
Tiaan N's update31 Jul 2023, 11:51
Reviewer Update
Definitely not giving you my contact number or ID on a public platform (Or even a bank account number). Terrible to ask for that in a public space
I CANNOT give you an account number, as there is not one. Ask Lor******* for the particulars of this case.
I CANNOT give you an account number, as there is not one. Ask Lor******* for the particulars of this case.
Standard Bank's replyOfficial
31 Jul 2023, 11:54Hi Tiaan
Please note that you can send the private message with the full details of the consultant who was assisting you.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that you can send the private message with the full details of the consultant who was assisting you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 11:54
Official
Hi Tiaan
Please note that you can send the private message with the full details of the consultant who was assisting you.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that you can send the private message with the full details of the consultant who was assisting you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Jul 2023, 12:00Hi Tiaan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 12:00
Official
Hi Tiaan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Jul 2023, 14:34Dear Tiaan
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 14:34
Official
Dear Tiaan
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Jul 2023, 15:02Dear Tiaan
We have marked this matter as an urgent one.
Please be on the look out for our call.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We have marked this matter as an urgent one.
Please be on the look out for our call.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 15:02
Official
Dear Tiaan
We have marked this matter as an urgent one.
Please be on the look out for our call.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We have marked this matter as an urgent one.
Please be on the look out for our call.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Jul 2023, 15:21Dear Tiaan
We have flagged this matter with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We have flagged this matter with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2023, 15:21
Official
Dear Tiaan
We have flagged this matter with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We have flagged this matter with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
TN
Tiaan N's updateReviewer Update
01 Aug 2023, 08:24Still have not received any assistance and Lorna is still not answering any of our email requests. This is getting rediculous.
TN
Tiaan N's update01 Aug 2023, 08:24
Reviewer Update
Still have not received any assistance and Lorna is still not answering any of our email requests. This is getting rediculous.
TN
Tiaan N's updateReviewer Update
01 Aug 2023, 08:24Have not received a call from the bank, as you stated in the previous answers. Seems like Standard Bank is making empty promises
TN
Tiaan N's update01 Aug 2023, 08:24
Reviewer Update
Have not received a call from the bank, as you stated in the previous answers. Seems like Standard Bank is making empty promises
Standard Bank's replyOfficial
01 Aug 2023, 08:27Good Day Tiaan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Aug 2023, 08:27
Official
Good Day Tiaan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
TN
Tiaan N's updateReviewer Update
01 Aug 2023, 08:33Please provide an estimated time. Soon is vague
TN
Tiaan N's update01 Aug 2023, 08:33
Reviewer Update
Please provide an estimated time. Soon is vague
Standard Bank's replyOfficial
01 Aug 2023, 08:55Good day Tiaan
We do apologise for the delay.
We have asked our consultants to reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
We do apologise for the delay.
We have asked our consultants to reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Aug 2023, 08:55
Official
Good day Tiaan
We do apologise for the delay.
We have asked our consultants to reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
We do apologise for the delay.
We have asked our consultants to reach you as soon as possible.
Warm Regards
Standard Bank Hello Peter Team
***
TN
Tiaan N's updateReviewer Update
03 Aug 2023, 13:03Received a call to resolve the matter. Thank you
TN
Tiaan N's update03 Aug 2023, 13:03
Reviewer Update
Received a call to resolve the matter. Thank you
Standard Bank's replyOfficial
03 Aug 2023, 13:10Hi Tiaan
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply03 Aug 2023, 13:10
Official
Hi Tiaan
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***