JM
Julie M
1 reviews | Active since Apr 2021
30 Apr 2021, 12:46
STANDARD BANK CONTINUOUS ISSUES
I am so sick and tired of Standard bank...ALWAYS a problem! Every day is another problem! If its, not internet banking that's down, then it's the mobile app! Tried to make urgent payments this morning and takes 10 minutes for the OTP to come through which means it times out and needs to start all over again! Had enough!! Maybe its time to change banks! Not a happy customer!
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Standard Bank's replyOfficial
01 May 2021, 07:35 Hello Julie, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply01 May 2021, 07:35
Official
Hello Julie, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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