YL
Yolanda L
1 reviews | Active since Jul 2021
22 Jul 2021, 17:14
Standard Bank continuous disappointment
Absolutely inefficient service since work from home started. In addition, their online banking system is not at all user friendly, their forex service is slow costing our company a lot of money due to inability to follow up on queries. I have been a Standard Bank customer since they had superman cards so for close to 30 years, and sadly will be saying goodbye to them in the next week as my heart goes out to the staff that do want to work there and end up having to deal with my frustrations. Any suggestions on a decent bank with efficient online systems and services, and a non laborious manual forex payment and receipt process please.
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Standard Bank's replyOfficial
23 Jul 2021, 00:46Hello Yolanda De Lange
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply23 Jul 2021, 00:46
Official
Hello Yolanda De Lange
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***